FAQ’s






Quick answers, see below for full description:

Prices include linens, centerpieces and runners : Deposit is 50% : No vendor restrictions or requirements : Alcohol is allowed : Stay as late as 2 a.m. : Our price list has many details


Frequently Asked Questions:



Q) Can I stop by anytime for a tour?

Q) Are linens included? Centerpieces? Runners? Backdrop? Chair Sashes? Sparklers?

Q) Do you offer All-Inclusive packages? A choice that will show us the entire price for room, catering, decor, cake, wedding planning and floral?

Q) Can we have a live band?

Q) Can we have a DJ?

Q) What is required to reserve a date?

Q) I placed a reservation through the calendar, gave all my information, but the calendar does not show that the time is reserved. What happened?

Q) Is there a required security or cleaning deposit?

Q) Do you have restrictions on vendors/caterers?

Q) Is there a kitchen we can use?

Q) How late can we stay?

Q) How is final payment handled?

Q) Can I start unloading early, I am worried about having enough time to set up?

Q) Can we or our caterers bring or drop off anything early? Decorations? Food? Large, hard to transport, things like backdrops?

Q) How much parking do you have?

Q) To do a slide show or videos what do we need to do?

Q) Can we do really loud events? High school or college dances? Country line dancing?

Q) Can we delay our event or get a refund if the weather is bad?

Q) Do you allow alcohol?

Q) Do you have serving utensils and place settings we can use?

Q) Can we move the black chairs from the lower to the upper ballroom? Or vis-a-versa?






Q) Can I stop by anytime for a tour?


A) Please schedule a tour here.

Q) Are linens included? Centerpieces? Runners? Backdrop? Chair Sashes? Sparklers?

A) YES! We include either black or ivory/white tufted linens for all standard tables with your rental. We have a wide variety of premium centerpieces and huge color choice in runners and chair sashes. We have about 15 different very high quality backdrops to choose from. We even include sparklers (or bubbles or bells) for your exit/getaway.

Q) Do you offer All-Inclusive packages? A choice that will show us the entire price for room, catering, decor, cake, wedding planning and floral?

A) ABSOLUTELY! That is what we specialize in! We can take care of everything for you. All you will only need to meet with our planner. Let us take care of all the coordination and scheduling. We will make sure everything is perfect and all our vendors have every detail they need. Our All-Inclusive Packages are detailed on our price list.

Q) Can we have a live band?

A) A String Quartet or other performer that does NOT have drums, horns, or amps is allowed for any event. If you want a large band or one with amplifiers you must reserve both ballrooms, or the castle. Bands in the castle are restricted to no later than 10 p.m.

Q) Can we have a DJ?

A) Please see our price list for DJ pricing. If you want to bring a DJ that is not a Castle Park vendor you must rent both ballrooms. We have found this is the only way to avoid DJ volume problems.

Q) What is required to reserve a date?

A) A contract must be signed and a deposit received. You can go to the Calendar/Reservations page and submit a request for the specific date and room, giving you a week to meet with us. Please call us if you have any questions, 801-770-2880.

Q) I placed a reservation through the calendar, gave all my information, but the calendar does not show that the time is reserved. What happened?

A) Booking a date through our sites calendar puts you in line for that space and time you’re wanting to reserve. In order for the booking to show as reserved on the calendar you will need to have submitted signed contracts and paid the 50% room rate deposit. Please call us at 801-770-2880 if you’re needing to complete these steps.

Q) Is there a required security or cleaning deposit?

A) We only require a Security/Cleaning Deposit for teen events, large number seating events, events with alcohol, or events with live bands. The security deposit is to cover damage, breakage, theft and possible extra cleaning (above and beyond normal).

Q) Do you have restrictions on vendors/caterers?

A) Castle Park has no such restrictions. We offer a many services but we charge nothing extra if you want to self serve or find your own catering. We take care to have no hidden costs. If you feel something should be on our price sheet that isn’t please let us know.

Q) Is there a kitchen we can use?

A) Yes, the upper and lower ballrooms have a very large warming kitchen. Fire code restricts the use of the burners but it has 2 ovens and microwave you can warm food in. Caterers/renters need to have the food prepared before they arrive; the kitchen is not for preparing a meal. The water is very hot for making drinks like hot chocolate. There is a microwave, large ice machine, triple refrigerator, and tons of counter space. Caterers/renters are required to leave the kitchen fairly clean and take care of their trash. Caterers/renters need to bus tables and pick up at the end of the night. The Castle and outdoor park do not have access to the kitchen.

Q) How late can we stay?

A) You may rent additional hours per room for $125 per hour, $175 per hour after midnight. If you want to stay later than 2 am it will need to get approval from the Castle Park management. You will need to keep the volume to a reasonable level if outside or in the Castle. After 10:30 we have the expectation that you will inform your guests to be quiet and respect our neighbors as they are leaving (i.e. no honking, yelling, etc. in the parking lot or on nearby streets).

Q) How is final payment handled?

A) Usually final payment is taken care of during the final planning meeting with us. Payment in full needs to be paid at least one month prior to the event. Any add-on’s from the day of the event, or things that did not get paid for during the final planning, will need to be paid for the night of the event. Late charges may be added if payment is not completed one month before the event is scheduled.

Q) Can I start unloading early, I am worried about having enough time to set up?

A) You can add hours if you would like, please see the price sheet. If you have rented items from Castle Park be assured that your items will be set up and ready for you at the start of your rental time. If you are doing your own set up, or have others helping, you can start coming in at your rental start time, not before.
Due to the number of events that are held at Castle Park our staff are regularly working right up until the start time to assure that your event space is clean and ready. We are strict about the time policy, so even if your ballroom is set up before your scheduled time we still expect you to keep to the agreed upon rental time unless you add additional hours. If you have vendors/family that want to come earlier than your scheduled time to unload/set-up, then you will need to pay for an extra hour(s). Any linens, center pieces or decorations of any type rented from Castle Park they will be already set up at the start of your rental time, adding additional value to your rental items.

Q) Can we or our caterers bring or drop off anything early? Decorations? Food? Large, hard to transport, things like backdrops?

A) If you need to drop something off, like the cake or a rental item, we may have room to store medium or smaller items the day of your rental. You must call before and get approval and arrange a time with one of our staff. If you want to set up and/or decorate earlier than the normal schedule you’ll need to pay for additional hours. If you’re needing to add the hour(s) last minute you’ll need to call and make sure it is possible.

Q) How much parking do you have?

A) We have over 230 off street parking spaces. We have parking close to all of the venues.

Q) To do a slide show or videos what do we need to do?

A) We have a DVD player for playing DVD or .AVI files on disc, it also has a thumb drive USB plug which can play basic slide shows. It is best to have the CD, DVD or thumb/flash drive arrive at the very beginning so we can make sure it works as expected. Our DVD players will do “.mpg,” “.mpeg,” “.m2ts,” “.mts” “.mkv,” “.mp4,” “.m4v,” “.m2ts,” “.mts” “.wmv,” “.asf” and “.avi” files. You can bring those on DVD, CD or thumb/flash drive. Large file jpg (etc) often have problems, so keep them reasonable size or bring a laptop (with hdmi). If you have a newer DVD player available to test on you can usually test at home. If you are bringing a laptop to play a Power Point or other type of show please have an HDMI hookup to go to the TV from the laptop for the easiest plugin. If you have specific questions or needs please call us.

Q) Can we do really loud events? High school or college dances? Country line dancing?

A) The Ballrooms are completely sound proofed and we have simultaneous events regularly. Inside you can be as loud as you’d like if you rent both ballrooms or if there is no other party. If there is another renter we will work with you on how loud the music can be, for example you may have to turn down the music while they cut the cake or during their ceremony. High School dances need the Lower Ballroom and can only be scheduled 5 weeks prior to the date so we can determine if there is any impact on other events we may have.

Q) Can we delay our event or get a refund if the weather is bad?

A) No. You will need to plan for bad weather. If renting the Castle you might want to plan on renting a big tent, possibly heated/cooled, if you are concerned about the weather or temperature. If there is truly an emergency it will be dealt with on an individual basis.

Q) Do you allow alcohol?

A) Yes. When you work with our planner you can add a bar service package. Please see our bartender section of the price list for details.

Q) Do you have serving utensils and place settings we can use?

A) We have lots of items for rent. Please see our rental list for details.

Q) Can we move the black chairs from the lower to the upper ballroom? Or vis-a-versa?

A) No. The are many and various reasons. It just doesn’t work to do this and causes damage.